Patient Info

At Capital Sports Medicine, we have some of the best providers in each specialist area so we can promise excellent up-to-date care.

 

Whether your injury is related to sports or work (or Saturday night!), we will give you complete care from diagnosis through to rehabilitation and prevention. Our staff are our greatest asset. Our multi-disciplinary team are all in one location which means we can sort you out no matter what the problem. If your particular injury requires even more specialised treatment, we have visiting specialists who work with the clinic, or we can refer you on to other health professionals.

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Our Commitment To Quality Service

Before treatment begins your doctor or therapist will carry out a thorough assessment of your condition.

Some treatments may have risks associated with them so it’s very important that you tell your therapist if you are:

  • pregnant
  • have a pacemaker or artificial implants of any nature,
  • have AIDS or Hepatitis,
  • are on any long term medications
  • have any chronic or serious health problem.

The diagnosis will be explained to you and the treatment options and probable outcomes discussed.  You have the right to refuse part or all of the treatment that is offered to you.

You also have the right to a second opinion. Please discuss this with your therapist or doctor. We will be happy to arrange this for you.

We encourage family members to be present when we are treating children under 16 years of age.

All information recorded in your health records will be kept confidential. Under the Privacy Act, you have the right of access to, and correction of, your personal information held by us.

No information will be given to a third party without your written permission.

Health and Disability Commissioner (Code of Health and Disability Services Consumers’ Rights) Regulations 1996

Rights of consumers and duties of providers:

  1. Right to be treated with respect
  2. Right to freedom from discrimination, coercion, harassment, and exploitation
  3. Right to dignity and Independence
  4. Right to services of an appropriate standard
  5. Right to effective communication
  6. Right to be fully informed
  7. Right to make an informed choice and give informed consent
  8. Right to support

For further in depth information please click here.